The answers to common questions we get are listed below. If your question is not answered here, or you have some feedback about our apps, please send us an email.
From February 19 2017, Soulver 2.6 (direct version) crashes on launch on 10.12 Sierra.
Our sincerest apologies. Please re-download Soulver to fix the problem. This is a widespread issue for non-App Store Mac apps that access iCloud. Read this article that describes the same issue in PDFPen, or this blog post about 1Password.
Is Soulver compatible with 10.12 Sierra?
Yes, and it supports iCloud Drive & tabs.
Do you still have older versions of Soulver available?
The latest version of Soulver requires at least 10.10 Yosemite, however you can still download older versions using these links:
Commonly requested features
Does Soulver support date & time calculations?
Soulver can do calculations with units of time (like 3 hours 45 minutes + 65 minutes), however it does not currently support the full range of date & time calculations that you might want to do (like 3:45 pm + 140 minutes, or March 5 + 20 days). In the meantime, Wolfram Alpha supports these kinds of calculations.
Is there an easy way to to a subtotal of lines (i.e sum(line1-line5))?
Not at the moment. This is the most common feature request we get though, and it's something we intend to address in a future version.
Does Soulver for iOS support custom URL schemes, for use in apps like Launch Center Pro?
Yes, there are actions to open Soulver, & also to create a new document (with an optional title or text). Learn about how to use them here.
How do I sync files between Soulver for Mac & iOS?
In the settings in Soulver for iOS, choose either Dropbox or iCloud as your syncing provider. Any saved files (not drafts) will be synced automatically.
On the Mac, you can find and open the synced files either in your Dropbox/Apps/Soulver folder, or in iCloud Drive (depending on your chosen syncing provider).
I've lost my serial number.
I've purchased Soulver direct through you, but I still have not received my serial number.
You should receive your serial number within a minute of purchasing. If you haven't, try checking your spam folder first, as sometimes automated emails can end up there.