The answers to common questions we get are listed below. If your question is not answered here, or you have some feedback about our apps, please send us an email.

General Compatibility

Is Soulver compatible with 10.11 El Capitan?

Yes.

Do you still have older versions of Soulver available?

The latest version of Soulver requires at least 10.8 Mountain Lion, however you can still download older versions using these links:

Commonly requested features

Does Soulver support date & time calculations?

Soulver can do calculations with units of time (like 3 hours 45 minutes + 65 minutes), however it does not currently support the full range of date & time calculations that you might want to do (like 3:45 pm + 140 minutes, or March 5 + 20 days). It's something we're working on. In the meantime, Wolfram Alpha supports these kinds of calculations.

Is there an easy way to to a subtotal of lines (i.e sum(line1-line5))?

Not at the moment. This is the most common feature request we get though, and it's something we intend to address in a future version.

Does Soulver for iOS support custom URL schemes, for use in apps like Launch Center Pro?

Yes, there are actions to open Soulver, & also to create a new document (with an optional title or text). Learn about how to use them here.

Syncing

How do I sync files between Soulver for Mac & iOS?

In the settings in Soulver for iOS, choose either Dropbox or iCloud as your syncing provider. Any saved files (not drafts) will be synced automatically.

On the Mac, you can find and open the synced files either in your Dropbox/Apps/Soulver folder, or in iCloud Drive (depending on your chosen syncing provider).

Bugs

The insert previous answer keystroke (⌘-\) isn't working in Soulver for Mac.

You probably have the handy app 1Password installed, which uses this keystroke system wide for filling in logins. You can either change this keystroke in 1Password's preferences (under "Logins"), or change Soulver's insert previous answer keystroke by going to System Preferences → Keyboard → Keyboard Shortcuts → Application Shortcuts.

Serial Numbers

I've lost my serial number.

No problem, try to find it using your email address in the serial lookup here. If that doesn't work, please email us and we'll sort it out.

I've purchased Soulver direct through you, but I still have not received my serial number.

You should receive your serial number within a minute of purchasing. If you haven't, try checking your spam folder first, as sometimes automated emails can end up there.

If you have still not received the email after an hour, you can try to get your code resent by using our serial lookup page, or send us an email and we'll get your code to you manually.